Refund policy

Return / Replace / Refund Policy
To determine the action to be taken — return, replacement, refund or a combination, please Contact Us directly. We will listen to your situation. Together, we will determine what a reasonable course of action will be. If the Satisfaction Guarantee Guidelines are met, with your receipt and remaining product, we will be happy to either replace the product that you have or to reimburse you the amount of your purchase price. At the time of our conversation, we will give you instructions regarding where and how to send your receipt and product to us. Depending on the situation, you may be responsible to pay the cost of shipping for your return. In any case, please allow three weeks for complete return / refund processing.

Old Fashioned Personal Customer Service
If you feel that the package or product you have received from us is otherwise damaged, missing something, or in any way arrives other than expected, or performs other than expected, we invite you to connect with us. Our old fashioned and personal customer service will reasonably work things out with you. We are real people working with and for real people. Please connect with us by going to Contact Us.

If you have questions about this Return / Replace / Refund policy, please Contact Us.